ServiceNow for nonprofits, the easy way.
Convene brings enterprise-grade ServiceNow to nonprofits with one team for licensing, implementation, and ongoing support. We have worked alongside mission-driven organizations since 2006, and we stay with you long after go-live.
- Certified ServiceNow partner
- Serving nonprofits since 2006
- One accountable partner
One partner
One goal
Enterprise-grade ServiceNow, with a team that knows nonprofits.
A simpler way to work with ServiceNow.
Nonprofits now work with ServiceNow through certified partners like Convene. For organizations under roughly 1,500 seats, that means a dedicated team focused on yours from the very first conversation.
Your partner sizes the quote, packaging, and rollout to how you actually operate, then stays with you long after go-live. It means more attention for your organization, not less.
- 3Services, one team
- 2006Serving nonprofits since
- 1Accountable partner
What a dedicated partner makes possible.
Right-sized quoting
Pricing and packaging built around your actual seat count and budget.
Simple procurement
One purchase order and one relationship, with a team that guides you through every step.
Implementation, done with you
Convene configures and connects ServiceNow alongside your team, priced for your scope.
Ongoing managed service
Admin support, upgrades, and platform health continue long after go-live.
Flexible commercial terms
Payment and contract terms built around nonprofit budgets and fiscal years.
One accountable partner
A single relationship for renewal, support, and everything in between.
What's included.
Every relationship comes with a single point of contact for licensing, support, and renewal.
Right-sized licensing
ServiceNow licensing quoted and packaged for your actual size and goals.
Implementation & configuration
Configuration and integration delivered by Convene, priced separately since every engagement's scope is different.
Integration with your tools
We connect ServiceNow to the fundraising, case-management, and operations systems you already run.
Ongoing managed service
Admin support, upgrades, and platform health monitoring continue long after go-live.
What ServiceNow delivers for nonprofits.
People have more time to focus on our mission: saving lives.Ralph Medina, UNOS
A unified platform supporting the organization's mission of improving global water and sanitation access.
Source: ServiceNow customer stories, UNOS and WaterAid. Results reported by ServiceNow, not Convene engagements.
Why Convene.
Focus
- Deep experience with nonprofit and human services organizations
- Two decades of grant compliance experience
- Built around lean IT teams and nonprofit budgets
Together
- License, implementation, integration, and managed service from one partner
- A partnership that grows with you, year after year
Trust
- Donor, beneficiary, and board-level reporting handled with care
A partner who is with you for the long run.
Getting started.
Three simple steps to get you licensed, implemented, and live.
A quick conversation
Share your size, goals, and current ServiceNow status, so we can recommend the right starting point.
Right-sized quote
A package built for your actual size, goals, and budget cycle.
Onboarding & go-live
Implementation, integration, and go-live handled as part of the same relationship, start to finish.
Frequently asked questions.
Do nonprofits have to buy ServiceNow through a partner now?
Yes. Organizations under roughly 1,500 seats now work with ServiceNow through a certified partner. It is a simpler path: Convene is a certified ServiceNow value-added reseller, so we can quote, license, implement, and support ServiceNow for you in one relationship.
What is a ServiceNow value-added reseller?
A value-added reseller is a certified partner that sells ServiceNow licensing and adds services around it. With Convene, that means right-sized licensing, implementation, integration with your existing systems, and ongoing managed service, all through one relationship.
Is implementation included in the license price?
No. Licensing and implementation are two separate, transparently priced line items. Every organization's scope is different, so pricing implementation on its own means your quote reflects exactly what your integrations, requirements, and data migration involve.
How do we get started?
Start with a quick conversation. Share your size, goals, and current ServiceNow status, and we'll recommend the right starting point and what a right-sized quote would look like.
What happens after go-live?
The partnership continues. Admin support, upgrades, and platform health monitoring are part of ongoing managed service, and renewal runs through the same single point of contact.
Get a right-sized quote.
Tell us a little about your organization and what you would like ServiceNow to do for your team. We'll follow up with a right-sized quote and next steps.
- A quick, friendly conversation about your goals
- Licensing and implementation priced separately and transparently
- One point of contact from quote to go-live
Prefer to talk first? Book a 30-minute call.
Part of how Convene works with nonprofits across ServiceNow, Salesforce, security, custom development, and AI.
See our nonprofit work