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The advice we’d give you in the room.
Salesforce, ServiceNow, custom development and AI — from the people who solve the problem, not just ship the platform.
Your AI Bill Shouldn’t Outrun the ROI
Uber spent its full-year AI budget in four months. The fix isn’t less AI — it’s scaling deliberately, with the right use cases and cost guardrails.
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Salesforce
Platform decisions, nonprofit and education builds, and what we would do differently.
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ServiceNow
Instance health, upgrades, ESM, and the drift nobody schedules a review for.
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AI & automation
Automation that gets owned, agents that get used, and the parts that don't work yet.
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Cybersecurity
A vCISO's view of risk reviews, questionnaires, and the questions that stall a deal.
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Your AI Bill Shouldn’t Outrun the ROI
Uber spent its full-year AI budget in four months. The fix isn’t less AI — it’s scaling deliberately, with the right use cases and cost guardrails.
Claudeforce: Why Your AI Model Choice Is Now a Security Decision
Salesforce and Anthropic launched Claudeforce. Claude now reasons inside the Salesforce Trust Boundary — which turns model choice into a security decision.
Agentforce Agents Now Work as a Team: Multi-Agent Orchestration
Salesforce’s Summer ’26 release lets Agentforce agents work as a team — an orchestrator plus specialists that share context across a handoff.
ServiceNow Core Business Suite: IT’s Platform Runs the Whole Business
ServiceNow’s Core Business Suite puts HR, finance, legal, procurement and facilities on the same AI platform your IT service desk already runs on.
Is your Salesforce org agent-ready?
Salesforce has quietly changed the question every leader should ask about AI. With Headless 360 and Data 360, it now exposes your data, permissions, workflows, and business logic as reusable capabilities that authorized agents can draw on directly.
Cybersecurity for a Company Without a Full-Time CISO
You don’t need a CISO on payroll to be secure. Here’s how to work the NIST Cybersecurity Framework’s six functions, in order, starting this week.